kb77 Help Center
Answers to all your questions about kb77
From deposits to withdrawals, cricket betting to live casino — everything you need to know is on this one page.
Every day, thousands of players at kb77 ask questions about deposits, withdrawals, betting, and casino games. This FAQ page was created to give clear and straightforward answers to the most common issues faced by players in Bangladesh. Each section is organized separately so you can find your question quickly. If you don't find the answer here, contact us via our 24/7 live chat or email.
Frequently Asked Questions
How to Deposit Money
After a deposit, your balance is usually updated within a few minutes. If it takes more than 15 minutes, contact us via live chat with a screenshot of the payment or the transaction ID. If you provide the correct details, we will verify and credit the balance quickly. If the wrong amount was sent or it was sent to the wrong account, the process may take a little longer.
At kb77, you can deposit via bKash, Nagad, Rocket, Upay, and direct bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. The minimum deposit amount is ৳500 for each method. There are no hidden charges.
First, log in to your kb77 account and select Nagad from the "Deposit" section. Send the required amount to the Nagad number shown. When sending, write your kb77 username in the reference or note field — this speeds up verification. The minimum amount is ৳500.
kb77 itself charges no deposit fee. However, bKash may apply their own service charge, which generally varies depending on whether you use the "Send Money" or "Payment" option. Check the charge details in the bKash app before depositing. Using kb77's designated deposit channel usually keeps the cost lower.
On your first deposit at kb77, you will receive a 120% welcome bonus of up to ৳5,000. For example, depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. The wagering requirement is 25x applied only on the bonus amount — meaning for a ৳1,200 bonus you need to place a total of ৳30,000 in bets.
How to Withdraw Money
Yes, withdrawals at kb77 are available 7 days a week, 24 hours a day. There are no separate restrictions for nights or Fridays and Saturdays. Withdrawal requests typically take 30 minutes to 3 hours to process. Bank transfers may take a little longer depending on banking hours.
For security reasons, kb77 always processes withdrawals to a wallet or bank account registered in the player's own name. Funds are not sent to third-party accounts. This is to prevent fraud and to protect your money. If your account is verified, the process is faster.
The standard withdrawal time at kb77 is 30 minutes to 3 hours. Withdrawals via bKash, Nagad, or Rocket are generally completed within this time. Bank transfers may take slightly longer. Once you submit a withdrawal request, a confirmation message on screen will let you know the process has started.
"Pending" means our team is reviewing your request. This is a normal part of the process — identity verification is carried out especially for first-time withdrawals or large amounts. If it stays "Pending" for more than 3 hours, contact us via live chat and provide the withdrawal reference number. The minimum withdrawal amount is ৳500.
Yes, the withdrawal time for Upay is the same — 30 minutes to 3 hours. If your Upay account is active and verified, the process goes smoothly. If there are any limit-related issues with your Upay account, those will need to be resolved directly with Upay.
Cricket Betting
If a match ends in a no-result due to rain or any other reason, the bets on that match are generally voided and the full stake is refunded. However, if the match produced a result via the DLS method, bets will be settled according to that result. For specific betting rules, check the betting terms or ask via live chat.
kb77 offers betting on various international cricket tournaments including BPL, IPL, and the ICC T20 World Cup. Matches are offered once they are scheduled. A variety of markets are available for major matches such as Bangladesh vs India.
Yes, it is possible to combine bets on multiple matches into an accumulator or combo bet. If every leg wins, the total payout increases significantly, but if one leg loses, the entire bet is lost. Understand the risk before deciding and play responsibly.
Decimal odds represent the total return per 1 unit staked. For example, odds of 2.50 mean that on a ৳100 bet you will receive a total of ৳250 if you win (a profit of ৳150). The higher the odds, the lower the probability of winning generally — but the payout is also higher if you win. Betting on odds below 1.00 is not possible.
Live betting means placing bets in real time while a match is ongoing. Odds change from moment to moment, so you need to make quick decisions. kb77 offers live betting on football and kabaddi in addition to cricket. This option is better suited for experienced players.
Live Casino
Teen Patti is a very popular three-card game in South Asia where players compete against the dealer to have the best hand. Andar Bahar is a simple luck-based game — a card is shown and you bet on whether it will land on "Andar" (inside) or "Bahar" (outside). Both games can be played with a live dealer.
There are two main types of bets in roulette — inside bets and outside bets. Inside bets are placed on a specific number or a small group of numbers; the payout is higher but the probability is lower. Outside bets cover larger groups such as red/black, odd/even, or 1-18/19-36; the probability of winning is higher but the payout is lower.
kb77's live casino tables have a range of limits — from entry-level tables all the way up to high-stakes tables. Lower-limit tables are available for new players, and higher-limit options are available for experienced or VIP players. The limit details for a specific table are shown on screen when you open it.
In a live dealer game, a real person acts as the dealer and runs the game via direct video streaming from a studio. You place bets in real time from your own device and can also chat with the dealer. It delivers a real casino experience from home. You will find games from trusted providers such as Evolution Gaming and Ezugi here.
Baccarat is a relatively straightforward live casino game. The player places one of three bets — "Player", "Banker", or "Tie". Whoever has a hand total closest to 9 wins. New players are advised to start by betting on "Player" or "Banker". The "Tie" bet offers a higher payout but has a lower probability.
kb77's live casino can be accessed from mobile browsers, tablets, and desktops — all devices. No app download is needed. Use a stable internet connection for good video quality. On mobile, rotating the screen to landscape mode gives a better experience.
Still have questions?
If you can't find the answer on this page, our support team is always ready to help. Support is available 24/7 in both Bengali and English.
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